Symetrix Prism enables expansion at The Shops at Willow Bend
Inspired by classic prairie-style, early 20th-century architecture and design and featuring soft lighting, rich wood, masonry, and etched glass, The Shops at Willow Bend shopping centre oozes Texas ambience paired with contemporary convenience. Anchored by Dillard’s, Macy’s, and Neiman Marcus, the big mall presents a wide variety of stores, including a focus on home décor shops. Sitting in a sweet spot along the Dallas Parkway, the North Dallas-area mall continues to grow, with new spaces still in development.
“My partner designed the original system there 15 years ago, and we’ve overseen and maintained it ever since, replacing and fixing the amps and so on,” begins Senior Systems Engineer Patrick Burke of Dallas systems integrator BBD Technology Group. “But the system needed a lot of updating. They had an outdated old DSP and a computer that was still running Windows 98. We’ve been after them for years to replace that old DSP, and recently they agreed to our proposal to install a Symetrix Prism 16×16 with an xIO 4×4 Dante-enabled analogue I/O expander. The Prism and Dante let us improve and expand their system in ways we couldn’t have done before.”
A 45-year industry veteran, Burke was an early adopter of DSP systems and has long been a fan of Symetrix processors. “Symetrix has always been a brand I like,” he confirms. “Symetrix sound quality is excellent, their DSPs are reliable, and they’re easy for me to work with. Of course, a true understanding of analogue electronics is required to program any DSP. Gain structure is a crucial issue. But assuming you know what you’re doing, Symetrix Composer software makes the job a lot easier. For The Shops at Willow Bend, we built a GUI using Symetrix software, which we haven’t done before. It’s working very well.”
The main mall requires five audio zones, with another eight zones in the parking garages. “We’ve got messages that play in the parking garages, music that plays in the main mall, emergency messages that play in the main mall and the garages, and paging that plays everywhere,” Burke relates. “We are going to install another Symetrix xIO 4×4 expander to serve a new area outside some restaurants by the Dillard’s store, and we’ll pass signal back and forth to the main unit and create another DSP string for sound going to the outside area.”
The mall’s loudspeakers are old but serviceable, and Burke is not inclined to replace them. “They have more than 400 ceiling speakers that have been there for 15 years,” he explains. “They still work, and they don’t sound bad. We have five Crown CTs 1600 power amplifiers and eight Crown CTs 200s in the central control room.”
BBD replaced the ancient Windows 98 PC with a new HP computer running Windows 10, including a touchscreen to run the new custom GUI. “Right now we’re trying to get it on their network so their operations guy can pull up the GUI on his machine and control volumes and such,” Burke expounds. “Security does it right now, and they have to go back into the rack room. I’ve got them providing me with a fibre link between the two racks, with a copper transceiver, so we can do Dante between the main machine and the other rack. I really like Dante, and with the Symetrix Prism, we now have a system that can handle all that.”
Although the upgraded system is up and running, the BBD team is by no means finished at The Shops at Willow Bend. “This mall is one of the few brick-and-mortar places that’s still surviving and growing,” he observes. “The client is happy with the improvements, and they continue to invest in the upgrade, so this project is expanding, and I see more work coming. Symetrix Prism DSPs with Dante enable us to build out the system as needed to accommodate their growth. It’s a very interesting project, and I’m enjoying it.”
Symetrix announces the release of SymVue for Control Server
Symetrix has announced the release of the highly anticipated SymVue software for their Control Server hardware.
Awarded Best Of Show at this year’s ISE show, SymVue is a server-based application designed to control Symetrix DSPs. SymVue enables custom GUIs authored using Symetrix’ Composer running on the Symetrix Control Server hardware. Application-specific control screens can be designed and tested in minutes, without writing any code.
With SymVue deployed on Symetrix Control Server hardware, Symetrix DSPs can respond to commands from any browser-enabled device – laptops, desktops, tablets, and mobile phones. SymVue’s WYSIWYG designs render in all popular web browsers and adapt to screens of different sizes, resolutions, and orientations. Parameter changes remain in sync across all networked devices including Composer, ARC Wall Panels and ARC-WEB, third-party controllers, and SymVue clients on Windows PCs.
Cost-effective server-based Control Server hardware distributes SymVue, along with existing and upcoming Symetrix apps, to one or multiple users across a wired network or via built-in Wi-Fi, hosting a virtually unlimited number of users and configurations. Multiple users can operate SymVue, each with a unique username and password. Each installation of SymVue for Control Server also includes five available configurations of the application, as well as five available configurations of the Mixer application, enabling users to quickly create intricate and complex systems right out of the box. SymVue for Control Server virtually eliminates device and operating system compatibility issues. There are no app stores to deal with, no updates to enforce, or out of date network applications running loose on the network. Security and user access are centrally managed and enforced, enabling administrators to quickly and easily deal with changes and reconfiguration.
“We’re truly excited about the release of SymVue for Control Server,” remarked Symetrix Senior product manager Trent Wagner, “We’re particularly honoured to receive a Best of Show award, with so many great products and technologies at this year’s ISE show.”
For more information, please visit http://www.symetrix.co/products/symvue-software/
Symetrix introduces Composer 7.0
Symetrix has released the latest version of its Composer programming software for Edge, Radius, Prism, and Solus NX DSPs. With Composer 7.0, integrators can program a complete end-to-end DSP signal path using just one application.
Composer 7.0 integrates support for the next generation of Symetrix hardware, Radius NX, as well as full integration with SymVue for Control Server, a new Property Sheet feature, and support for Dante Domain Manager.
Radius NX DSPs now host a Super Matrix, supporting a full 128×128 channel mixer in a single DSP core. This frees the entire second core for signal processing tasks. Composer 7.0 adds Radius NX 4×4 and Radius NX 12×8 DSPs plus Single- and Dual-Core AEC Coprocessors to the Toolkit.
Composer 7.0 also fully integrates with SymVue for Control Server. Now, virtually any HTML browser-enabled device on any platform can provide multi-touch control of Symetrix DSPs, as well as select third-party audio and video hardware.
The new Property Sheet feature offers an intuitive palette that dramatically increases efficiency when designing user interfaces, and when formatting or annotating site designs. And Composer 7.0 adds support for Dante Domain Manager, making Symetrix Radius, Edge, and Prism DSPs DDM-ready. Audinate’s Dante Domain Manager is a new network management protocol that makes Dante networks more secure, scalable, and controllable by enabling user authentication, role-based security, and audit capability.
Composer v7.0 for Windows® natively configures the setup and routing of Symetrix Dante™ I/O expanders, along with select third-party Dante devices. Also, Composer optionally synchronises changes made to the system in Dante Controller with the Site File for archiving or for use as a new baseline configuration. The system also can be programmed to not restore the default Dante configuration and routing, preserving changes made in Dante Controller through system power cycles. Users can configure and route with Composer, with Dante Controller, or with a hybrid of the two, as system design and use cases dictate.
If it speaks Dante, it can be added to your Site File with Composer 7.0. Composer can obtain information about channel counts, channel names, device name, manufacturer, and model directly from the device over the network. Symetrix or third-party manufacturers can distribute XML databases of known units for import into Composer, and users can manually define a unit. Some XML databases of third-party products are included.
For more information, and to download Symetrix Composer 7.0, please visit www.symetrix.co/products/composer-software
Symetrix Radius introduces NX Series of audio DSPs
Symetrix has announced the Radius NX 4×4 and Radius NX 12×8 1U rack-mount audio signal processors. Each model supports 128 (64×64) channels of redundant Dante network audio.
The two Radius NX processors are programmed using Symetrix’ Composer software for Windows, offering identical DSP resources provided by a next-generation SHARC dual-core processor that places the burden of large matrices in one core, while freeing the second core for general-purpose signal processing. This makes it possible to design very large and complex systems around a single Radius NX.
A configurable, 4-port gigabit switch serves both the Dante and control networks. This reduces or eliminates the need for external switches and prevents 100 megabit bottlenecks. Each Radius NX model offers two 1000 Base-T Dante ports, two 1000 Base-T Ethernet ports for Symetrix Composer host control and third-party accessory control over IP, an RS-232 serial port for third-party accessory control, and an ARC port that distributes power and RS-485 data to one or more Symetrix ARC devices. A USB audio I/O port interfaces with soft codecs or recording and playback software on Windows, Mac, and Linux platforms. The USB adio port can be configured for up to 8×8 line I/O, 2×2 line I/O, 1×1 speakerphone, or 1×1 echo cancelling speakerphone profiles.
Both Radius NX models feature a card slot that supports all currently available, optional Radius and Edge I/O expansion cards, including VoIP, ATI, and USB cards. Either Radius NX also can connect directly to a complete lineup of software-controlled, Dante-enabled, analog I/O expanders to add larger numbers of analog inputs and outputs.
An optional AEC co-processor, available in single-core or dual-core versions, enables up to 16 channels of wide-band acoustic echo cancelling for clarity and intelligibility in AV and distance learning applications. Each core corresponds to a single AEC module in Composer, providing up to eight channels with a single reference or up to four channels with independent references for each channel. Radius NX Composer AEC modules are fully virtualized-AEC can be applied to any source and routed to any destination.
Radius NX supports a virtualised and scalable AEC co-processor module, providing up to 16 full bandwidth AEC channels.
Atlona and Symetrix team up to simplify A/V over IP
Atlona and Symetrix have formed a strategic partnership to ‘accelerate integration, and tighten interoperability, across the A/V over IP ecosystem’. The overall aim is to simplify the process of designing and deploying networked systems to and from a digital signal processor (DSP) using intelligent on-off ramps for audio, video, and peripherals such as USB signals, that are easy to configure, control and manage.
‘As the DSP is the central part of most A/V systems, Symetrix is continually seeking ways to help our integration partners build the most cost-effective and flexible systems possible,’ commented Trent Wagner, senior product manager at Symetrix. ‘As our industry moves toward everything over IP, we’re committed to addressing the new time-consuming challenges our customers face in building out a networked architecture. Our collaboration with Atlona simplifies the programming and control of these systems, and help us build stronger IP bridges and on/off ramps for audio, video and USB.’
The partnership benefits from the common architectures that both companies share, such as Dante audio support, and the fact that their product catalogues complement each other rather than overlap.
‘Working together with Symetrix, we have developed a clear problem-solving solution for systems integrators that have found it time-consuming and difficult to program and control disparate components of a broader A/V over IP ecosystem,’ stated David Shamir, director of product management at Atlona. ‘Our collaboration will remove the mystery behind the design and integration of an interoperable networked system, and clearly communicate how to leverage the individual strength of each component outward from the DSP.’
Symetrix and Visionary Solutions expand strategic alliance
Symetrix and Visionary Solutions are excited to announce the native integration of Visionary Solutions’ PacketAV® Duet Dante™-enabled IP video encoder and decoder products into Symetrix’ Composer DSP programming and control software. The integration, co-developed by Symetrix and Visionary Solutions, enables PacketAV Duet and E/D4100 video encoders and decoders to appear as native units in Composer 7.1 and later. Harnessing the flexibility and scalability of converged IP networks, PacketAV Matrix products ultra low-latency 4K UHD video can be streamed over IP together with a Dante-enabled Symetrix DSP system, offering a complete Audio, Video, and Control solution, all while bypassing the constraints of traditional switch matrix systems.
Scheduled for release in the third quarter of 2018, Symetrix Composer 7.1 takes full command of the PacketAV Matrix products, with drag and drop configuration, network discovery, video routing, and video wall control. Live video previews for at-a-glance confidence monitoring of both encoders and decoders are supported, and may be freely placed on custom user interfaces deployed to Windows®- or Web-based devices.
Composer also fully manages the Dante audio interfaces on Duet products, including discovery, device naming, channel naming, and audio routing. Using Visionary’s PacketAV Duet encoders and decoders, audio from an HDMI source may be stripped off and routed through the DSP for processing, mixed with other sources, and distributed to sound reinforcement systems throughout a facility, as well as re-embedded into the IP video stream for local playback at the displays.
A design can be completed offline, without hardware. Once the hardware is installed, Composer efficiently locates all hardware on the network; updates and reconciles network names, IP addresses and channel configurations as necessary; and configures initial audio and video routes.
“We are very excited to have Visionary Solutions as an integration partner,” declares Symetrix Senior Product Manager Trent Wagner. “PacketAV Matrix products elegantly bridge the IP video and IP audio worlds, while Symetrix DSP and control makes system management effortless.”
“System designers will reap major benefits from this new level of integration,” observes Scott Freshman, Chief Operating Officer for Visionary Solutions. “Composer is well known for its ease of use, and with version 7.1, configuration and management of PacketAV Matrix products becomes faster and simpler than ever.”
Symetrix Prism brings combined DSP power to Vietnam’s Nam Nghi Resort
Nestled on the shores of the exquisite Vietnamese island of Phu Quoc, the secluded resort of Nam Nghi is among Southeast Asia’s most exclusive holiday destinations. But while guests enjoy the breathtaking natural landscapes and luxuriate beside Vung Bau Bay, behind the scenes a wealth of technology works seamlessly with processing across multiple zones courtesy of just three Symetrix Prism DSPs.
The audio system designed by HCMC-based professional audio-visual solutions specialist DesignLive Technologies utilizes just a single Prism apiece to easily accommodate the current and future needs of three primary zones: the Rock Bar, the Tree House Restaurant, and the main hotel complex with all-day dining and spa/gym facilities.
For Phu Tran Pham, DesignLive’s founder, there was never any doubt that the Prism processors would be a perfect match for Nam Nghi Resort. “They offer a great blend of processing power, functionality, and attractive price points,” he says, adding that DesignLive “implements Symetrix DSPs for all our hotel projects, and indeed for all of our audio projects of any kind over the last seven years.”
In all three zones at Nam Nghi, the Prism processors are integrated into a Dante network for maximum flexibility. In the Rock Bar, varying background music and DJ requirements are catered for with a single Prism 8×8 DSP used in conjunction with Attero Tech Dante interface wall-plates. A similarly streamlined configuration is found in the Tree House Restaurant, where a Prism 4×4 processes Ashly amplifiers.
The setup in the all-day dining area is more complex as it also caters to the adjacent spa/gym area. In the dining area, a Prism 4×4 manages the BGM system, including Ashly amplifiers. A single Symetrix xIO 4×4 expander extends the system to the spa/gym amplifier rack via the hotel LAN, where local analogue inputs are available for instructors to connect their preferred music sources. Fiber and network drops also run from the all-day rack to the pool area, allowing for future expansion via Symetrix I/O expanders.
In tandem with delivering as much processing power from as little rack-space as possible, the DesignLive team was also asked to guarantee flexible control for hotel operations to allow easy adjustment of volume and other settings. Symetrix ARC-2e wall interfaces have been provided for ‘physical’ control at each zone, while SymVue provides the hotel’s technical personnel with an integrated master control panel via laptop, enabling them to make tweaks on the fly via the ARC-Web interface for iPad and smartphone.
“Yet again, the Symetrix processors have proven to be a match for the many and varied requirements of a modern luxury resort,” says Phu, adding that a single Symetrix Jupiter 4 has also been supplied for a mobile PA system that is used in various spaces around the complex. “In particular in the spa/gym area, they have given Nam Nghi Resort a degree of futureproofing so they can add more functionality as their requirements evolve.”
Most importantly, Nam nghi’s entertainment & events manager, Wassili Quist, is delighted with the result. “The Symetrix DSP system is probably the best network audio system processor we have worked with so far. It’s a strong and efficient DSP that’s surprisingly easy to work with. The Dante digital audio network and the ARC controls work perfectly for our resort. We have created multiple zones throughout the space, and having smartphone control of volume, source, and zone selection makes this installation very efficient and easy to work with.”
Quist concludes, “the DesignLive team did a fantastic job recommending, installing, and explaining the unlimited options and possibilities. It’s definitely an industry standard that I will recommend for any future project.”
Article from: www.pro-systems.co.za
Symetrix Prism manages audio at BLVD Chicago
One of the newest fine dining attractions in the Windy City, BLVD draws inspiration from Hollywood’s Sunset Boulevard circa 1950, when Sunset was an iconic strip of dining and entertainment establishments. Located in Chicago’s West Loop neighbourhood, BLVD combines old Hollywood-style glamour, luxury, and decadence with contemporary cuisine, cocktails, and background music that sets just the right atmosphere. Citing its snug booths, curved staircase, huge mirrors, and countless chandeliers, Zagat declared it one of Chicago’s sexiest new restaurants.
To deliver BLVD’s music and announcements, systems integrator Encompass Audio Visual designed and installed a customised sound system built around a Symetrix Prism-series DSP. “They contacted us to begin designing an audio system from architectural renderings, prior to establishing a general contractor, about a year and a half before they opened,” notes Emmett Kelly of Encompass AV. “They have a private dining room upstairs, a downstairs bar, and an upstairs bar. At full capacity, the space probably holds 200 people. So we set up a system with five separate zones. They are sourcing entertainment using Comcast as well as a third-party micro PC and source. The entertainment is limited because the focus is on fine dining with background music, and they only have one TV that’s utilised for private functions and the occasional major Chicago sporting event.”
All loudspeakers in the new system are from Martin Audio, with CDD6 two-way speakers throughout, except for the restrooms, which have Martin C6.8T 6.5-inch ceiling speakers. “There are custom enclosures for the speakers, including the Martin Audio subwoofers in the ceiling,” Kelly reports. “there is custom woodwork and milling throughout the space, so we worked closely with the contractors to adapt our design.”
To manage the system, the Encompass AV team chose the Symetrix Prism 8×8 DSP, which provides 128 Dante channels (64×64), enabling reliable audio networking over IP. For BLVD’s system, the Encompass AV team added a Symetrix xOut 4 Dante-enabled analogue output expander, giving the 1U rack-mount Prism 8×8 a total of 12 analogue outputs. An Attero Tech unD610-BT Dante-networked audio wall plate connects to the Prism DSP to give the BLVD staff convenient stereo analogue input and output, as well as stereo Bluetooth audio input.
“We specify Symetrix DSPs for all of our jobs like this because we’re really impressed with the lack of audio colouration,” relates Encompass AV President Tim Pickett. “Symetrix processors provide the cleanest sound on the market. They’re also really geared for installations, rather than for touring. The analogue connections are bare wire with screw terminals, not XLR connectors, which fits our projects very well. We like their programmability with Symetrix’ Composer CAD software, and we like their accessibility from a control standpoint; they’re easy to use with our control system. They’re just solid processors that we can rely on.”
A year and a half after the project’s beginning, BLVD is thriving and winning accolades. Its new Symetrix Prism-based sound system is doing much the same. “The sound system is a real success,” reports Kelly. “The Prism DSP is flawlessly managing the audio throughout the space, it sounds great, it was easy to program, and the client is very happy. This is why we consistently choose Symetrix.”
Article from: www.pro-systems.co.za
Symetrix helps to restore Italy’s Politeama Theatre
In the small, central Italian town of Tolentino, the Politeama Theatre sat neglected for a quarter of a century before efforts began to return it to its rightful place at the heart of the local community. In October 2016, however, the project took on new significance when Tolentino and its surrounding region were struck by a series of earthquakes, including a 6.6 magnitude event that reduced other historic local buildings to rubble. Now the Politeama Theater and its comprehensive refurbishment have become symbols of Tolentino’s own resurgence.
The newly rejuvenated theatre was officially inaugurated in May 2017, and it already boasts a full schedule of theatrical, cinematic, musical, and educational events. Work originally began, however, in 2014, when ambitious plans were laid out for the venue’s return, including state-of-the-art technical systems. The audio design was devised by Claudio Giacomelli of AV Service, with technical support from Simone Santarelli of Symetrix distributor SISME. At the core of the solution are Symetrix DSPs routing and managing audio across multiple spaces.
On the ground floor, the entrance and main multipurpose performance space are covered by a single Symetrix Radius AEC DSP handling audio requirements ranging from background music to emergency announcements and paging. Equipped with the same 128 (64×64) redundant Dante channels as the original Radius, the Radius AEC adds the benefit of high performance wide-band acoustic echo cancellation featuring zero latency direct outputs and discrete references. Background music sources like Spotify and iTunes are integrated into the Dante network, supported by the Radius DSP. For ease of use, Giacomelli and his team used SymVue software to create a fully customised GUI, making it simple for the theatre’s staff to send different signals to different zones as required.
Meanwhile, in the basement area, Symetrix Prism 8×8 DSPs have been specified for a trio of multipurpose rooms available to host musical performances, workshops, exhibitions and other cultural events. The systems can be combined if required for specific larger-scale events, while Symetrix ARC-SW4e panels facilitate easy and seamless control. An additional Symetrix Radius AEC DSP has been specified in the 170-seat second-floor cinema, optimising the performance of the installed sound reinforcement system.
The combination of Dante networking and Symetrix DSPs has delivered a powerful solution for the restored theatre, observes Santarelli: “We are really happy with the results achieved with this new audio system. My role was to assist in the set-up of the Dante network and to support the Symetrix DSP programming, the results of which have been remarkable. The collaboration with Claudio Giacomelli, who is an excellent technician, has resulted in a really high-quality audio and video system for this iconic theatre.”
This article is originally from www.pro-systems.co.za
Please contact us for more information on Symetrix products.
Symetrix makes system control easy at Shorewood Elementary
Highline Public Schools serve a half-dozen communities south of Seattle, including Burien, where Shorewood Elementary educates approximately 550 pre-kindergarteners through sixth-grade students. The school’s “cafetorium” is actually two spaces: a cafeteria/auditorium and a gymnasium, separated by an air wall. The cafetorium’s sound system, which is separate from the school intercom, was installed in 2010, and the power amplifiers and speakers worked well. However, the DSP that was initially installed proved too difficult to use. In search of a more user-friendly solution, the school contacted Dave May of Impulse Audio in Seattle.
May’s firm wasn’t involved in the original install, but he understood the issues. His solution: Retain the amplifiers and speakers but replace the problematic DSP with a Symetrix Solus NX 8×8, controlled with a pair of Symetrix ARC-3 wall panels. “An elementary school typically wants a mixer on a virtual tablet and replicated on a wall control in case something happens to the tablet,” May asserts. “They have 20 minutes to get things set up, and they just want it to work, so we have to put the ‘smarts’ into the DSP and make it as easy to use as possible. The old DSP’s remote control was so cryptic that nobody could figure it out, so they rarely used the system.”
In contrast, declares May, “the new Symetrix ARC remote controls are so easy to use, I have to do very little training, and that’s huge. I train people with these new remotes by letting them train me. I say something like, ‘please look at this remote and adjust the volume of microphone 2.’ They start pushing buttons, and they figure it out right away. I don’t have to explain.”
The gym side of the cafetorium employs one microphone input for the gym coach’s wireless headset microphone and one music input. The cafeteria/auditorium side boasts a wireless mic input, four microphone inputs on a small stage, and an auxiliary combo input on the back wall to employ an MP3 player or another audio source. “We gave them a portable analogue mixer in a case, and they can plug it in the rear of the room and run a complete show from a tactile mixer if they want,” details May. All sound sources go directly to analogue inputs on the Solus NX, and the DSP sends analogue out to the power amps and speakers.
The school’s Solus NX manages two audio systems, one for the gym and the other for the cafeteria/auditorium, with an ARC-3 wall panel in each space. Combining the two spaces is as simple as opening the air wall and touching a button on either wall panel. The system also can be controlled from a Windows tablet, thanks to Symetrix’ SymVue network-based runtime application for Windows PCs, touchscreen-enabled PCs, and tablets. SymVue displays control screens for Symetrix Radius, Edge, Prism, and Solus NX DSPs authored in and exported from, Symetrix Composer programming software.
May chose the Solus NX because it was a cost-effective solution that fully met the school’s needs. “On a larger project, where they need Dante, expandability, and lots of inputs, I’d put in a Radius or a Prism,” May explains. “Both of those pieces are fantastic. I put in Prism more than anything else; that’s our bread-and-butter. But the school never would have used all of that, they won’t need to expand the system, and the Solus NX costs less and works flawlessly.”
Symetrix’ Composer DSP-programming software is another reason May chose Symetrix DSPs. “Symetrix has become my absolute go-to because of its power and simplicity,” he confirms. “Composer is all drag-and-drop. It’s so much more straightforward and elegant than any of the other major brands. I installed a new DSP at a hotel recently, and I had the whole thing programmed in three hours. Designing the Shorewood Elementary system probably took us an hour and a half.”
In addition to the advantages Symetrix DSPs provide, May appreciates the way the company does business. “Symetrix’ tech support folks have always been able to answer my questions perfectly and quickly. I can’t even tell you what a great thing that is,” he praises. “The other day I called a vendor and was on the phone for 20 minutes waiting for them to answer, then didn’t get the right information.That’s awful. At Symetrix, they answer the phone immediately.”
For the customer, of course, it’s about results and cost-effectiveness. “Shorewood Elementary went from having a clunky mixing system that they couldn’t use to a cost-effective DSP with a full automixer, compression, and EQ on every channel. They don’t know that it’s there, but it is. We installed the Solus NX a month before school was out, and there were many events at the end of the year, yet they didn’t need any tech support. I trained one person, and everybody else just figured it out. They configured it for multicultural events, a talent show, a choral concert, a band concert and I didn’t have to do anything. They’re delighted, and so am I.”
This article is originally from www.pro-systems.co.za
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