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Symetrix once again recognized with dual Stellar Service Awards

Stellar Service Award

Symetrix, creators of high-performance digital signal processing solutions, has once again been awarded two Stellar Service Awards for technical and sales support. This marks the third year in a row Symetrix has been lauded for their commitment to customer service and technical support.

This year’s Platinum award for Sales Support You Can Believe In (Best Sales Operation) was presented to Symetrix for excellence in sales and after-sales support, an auspicious following to last year’s Gold award in the same category.

Symetrix was also presented with the 2017 Gold Stellar Service Award for The Number You Have On Autodial (Best Tech Support), marking the third year in a row the company has been recognized for their continued dedication to providing their customers with the most exemplary technical support available.

Now in their fourth year, the Stellar Service Awards were established by Systems Contractor News to acknowledge excellence in customer care and satisfaction in the professional AV industry. Winners are selected based on readers’ votes, and further vetted by a panel of professional integrator and consultant judges.

Symetrix has long been an industry leader in customer support, backing their products with expertise in product selection and specification assistance, system design proofing, site file programming, and a wide range of additional services.

“It’s truly an honour and a privilege to be recognized once again this year with not just one, but two of these prestigious Stellar Service Awards,” remarked Ashley Kay, Director of Technical Resources. “Symetrix has always maintained the highest standard in supporting and standing behind our products. We see the results in our customers’ successes, and the acknowledgement of the professional AV integrator community we serve is the ultimate reward.”

Stellar Service Award

This article is originally from www.pro-systems.co.za

Please contact us for more information on Symetrix products.

Electro-Voice X-Line Advance wins 2016 PIPA press award at Prolight + Sound

2016 PIPA Press Award
  • X-Line Advance compact vertical line array loudspeaker system receives PIPA international press award in the concert sound category
  • Journalists from 100 dedicated special interest magazines from around the world were asked to cast their vote.

Frankfurt am Main/Straubing, April 2016 Every spring, Frankfurt becomes the center of the professional audio and musical instrument industries for almost a week. This year the Prolight + Sound and Musikmesse trade shows together attracted almost 110,000 visitors from around 130 countries. One of the highlights for the attending companies is the annual Prolight + Sound International Press Awards (PIPA), an event that has established itself as the Grammys of the pro audio and musical instrument industries.

More than 100 dedicated special interest magazines from all over the world voted for the best pro audio equipment and musical instruments of 2015/2016 in 38 categories. The official awards ceremony took place on April 7 at the Prolight + Sound show. This year, Electro-Voice received a PIPA award for the second time in a row: the X-Line Advance compact vertical line array loudspeaker system convinced the jury in the concert sound category. Introduced in spring 2015, X-Line Advance is gaining industry notice for providing a uniquely satisfying combination of precise, linear output, a best-in-class performance-to-size ratio and a user-friendly rigging system. Last year, EKX series loudspeakers from Electro-Voice prevailed over the competition in the portable sound category.

2016 PIPA Press Award

Guillermo Wabi, Product Manager for Concert Sound Systems with Electro-Voice, proudly accepted the award: “I’m thrilled that the X-Line Advance is honored with this prestigious award. With the X-Line Advance we channeled our concert sound expertise and R&D resources towards a product that has pushed the art and science of sound forward, rather than following the pack.”

About X-Line Advance:

The result of rigorous research and development, the new X-Line Advance family of line array loudspeakers from Electro-Voice represents a dynamic step forward in line-array loudspeaker system design, offering a range of new features and advanced audio technologies that work together to surpass the performance of other line arrays available today– and all in a significantly more compact cabinet. The X-Line Advance line array is developed for the most demanding applications, including large houses of worship, concert and event/tour sound, sports venues, and theaters/ performing arts centers. Though it is approximately a third smaller in size than systems typically used in these environments, X-Line Advance designed to deliver outstanding audio performance, superior full-bandwidth coverage, and higher output — meaning fewer units are required to achieve desired results — while also making system design, transit, and setup/teardown more efficient and cost-effective.